Key Account Manager

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Date: Jul 1, 2025

Location: Romeoville, IL, US

Company: Mondi AG

Summary:
As a Key Account Manager, you will be responsible for managing and developing relationships with some of our key customers to drive revenue growth and ensure customer satisfaction. You will serve as the primary point of contact for the account, understanding their needs, providing solutions, and coordinating internal resources to meet their requirements. Your strategic approach to account management will help strengthen our position as a preferred partner in the packaging industry.

 

Your Mission:

  • Develop and execute strategic account plans for key customers and align with the company's sales objectives.
  • Build and nurture strong relationships with key stakeholders at customer organizations, including executives, procurement managers, and packaging leaders.
  • Understand the unique needs and challenges of the account and proactively propose innovative packaging solutions to address their requirements.
  • Collaborate with cross-functional teams, including sales, marketing, finance, operations, technical, and logistics, to deliver integrated solutions that meet customer expectations.
  • Drive sales growth by identifying and capitalizing on opportunities to expand the scope of the relationship within key accounts, leveraging the full range of our product portfolio and service offerings.
  • Negotiate pricing, contracts, and terms of agreements with customers to ensure mutual benefit and long-term partnerships.
  • Monitor account performance, track sales metrics, and analyze market trends to identify risks and opportunities for revenue enhancement.
  • Provide timely and accurate forecasts, reports, and updates on key account activities to senior management.
  • Address customer inquiries, concerns, and issues promptly and professionally, serving as a trusted advisor and problem-solver.

 

Your Profile:

  • Bachelors Degree in a business related field.
  • Proven track record of success in key account management or sales roles within the packaging industry, with a minimum of 8 years of experience.
  • Strong interpersonal skills and relationship-building abilities, with a customer-centric approach and a focus on delivering exceptional service.
  • Excellent communication and negotiation skills, with the ability to articulate value propositions and influence decision-makers.
  • Strategic thinking and analytical mindset, with the ability to identify opportunities, solve problems, and drive results.
  • Proficiency in CRM software and Microsoft Office suite, with experience in managing sales pipelines, forecasts, and reports.
  • Ability to work collaboratively in a matrix environment and adapt to changing priorities and market dynamics.

 

Our Offer:

  • Comprehensive Benefits package including full Medical, Dental, Vision, and Life Insurance.
  • Robust 401K Retirement Savings, fully vested and company match.

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people drive our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Carole Gwin via email.

Do you want to know more about Mondi? We are a global leader in packaging and paper, contributing to a better world through innovative solutions that are sustainable by design. Our global team of 24,000 people works across 100 production sites in more than 30 countries.

Our strength lies in our diversity. We are dedicated to creating a team that reflects the diversity of the world we operate in. We encourage applications from traditionally underrepresented groups, including women, visible minorities, LGBTQI+ individuals, and people with disabilities. Even if you don't meet all the listed qualifications, we still want to hear from you. We believe in your potential and are committed to supporting you as you grow and learn at Mondi. If you need any accommodations during the recruitment process, please reach out to the contact person listed above.

Only CVs uploaded onto our online career platform will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address no-reply@mondigroup.com “safe list” or address book.

Awards:  


Nearest Major Market: Chicago

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