Quality Manager

Grow

• A world of opportunities available at home and abroad
• A world of opportunities right on your doorstep
• It’s our people that make us smart, you could be a future leader 
• We offer you the development opportunities that you need to flourish throughout your career
• Great performance is rewarded

Create

• Be part of our vision to contribute to a better world
• Work on challenging projects
• Get involved in producing innovative and useful everyday products 

Inspire

• Enjoy excellent benefits
• Join a dynamic and supportive culture
• Strike a good balance between work and home
• Your safety and wellbeing is a priority to us 
• We are collaborators and team players

Your mission:

• Responsibilities include managing the Quality Laboratory, as well as, its personnel and test equipment, internal nonconformance, vendor rejects, customer complaints and special test requests/data collection. This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem from time to time.
• Manages QA and QC personnel on a daily basis including work assignments, ensuring compliance with company policies and procedures; provides coaching, guidance and development of direct reports, creating meaningful feedback discussion that support and enhance employee success
• Monitors the plant Statistical Process Control activities
• Establishes and implements quality procedures and specifications, testing procedures, and standards for raw materials and for in-process and finished products
• Audits quality systems and processes, driving process improvements and initiating corrective actions as required
• Develops relationships across the organization using a hands-on approach to drive a Quality focused culture
• Develops and lead cross-functional teams to address and resolve quality issues and to improve levels of quality and productivity
• Develops training for and train employees on quality related practices and system requirements
• Ensures that quality testing is performed in accordance with documented procedures as required and specified by the production paperwork
• Conducts research on product defects by using RCA analysis techniques and recommend modifications in product or quality standards where warranted
• Manages internal nonconformance system by facilitating investigation, disposition, documentation, and communication
• Manages customer complaint system, inclusive of complaint input, sample management, coordination and tracking of outstanding complaints and complaint close out
• Coordinates preparation, delivery, and resolution of customer and supplier quality documents (ie. Certificates of Analysis)
• Manages supplier complaint system through vendor contact, supplying samples, and documenting corrective actions
• Manages calibrations system for laboratory, maintenance, and production measuring devices
• Responsible for administration of ISO Quality Management System
• Maintains the plans Document Control System
• Partners with manager of continuous improvement and production manager to drive lean manufacturing techniques and quality performance
• Participates in all safety training and exhibits safe behavior at all times

Your profile:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Analytical
• Problem Solving
• Organization/Planning
• Team Work
• Customer Focus
• Safety & Security
• Judgment/Decision Making
• Initiative

Our offer:

• Competitive Wages
• Flexible schedule

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people are what drives our passion for performance, and are the key ingredient of Mondi’s success. Be part of our future. 

Get in touch:

Benefits: Canteen-Cafeteria; Coaching; Company retirement; Flexitime possible; Health benefits; Mobile phone for employees; Parking