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Quality Manager

Leonia, NJ, US


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USA Quality Manager 



Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem from time to time.

  • Manages QA and QC personnel on a daily basis including work assignments, ensuring compliance with company policies and procedures; provides coaching, guidance and development of direct reports, creating meaningful feedback discussion that support and enhance employee success
  • Monitors the plant Statistical Process Control activities
  • Establishes and implements quality procedures and specifications, testing procedures, and standards for raw materials and for in-process and finished products
  • Audits quality systems and processes, driving process improvements and initiating corrective actions as required
  • Develops relationships across the organization using a hands-on approach to drive a Quality focused culture
  • Develops and lead cross-functional teams to address and resolve quality issues and to improve levels of quality and productivity
  • Develops training for and train employees on quality related practices and system requirements
  • Ensures that quality testing is performed in accordance with documented procedures as required and specified by the production paperwork
  • Conducts research on product defects by using RCA analysis techniques and recommend modifications in product or quality standards where warranted
  • Manages internal nonconformance system by facilitating investigation, disposition, documentation, and communication
  • Manages customer complaint system, inclusive of complaint input, sample management, coordination and tracking of outstanding complaints and complaint close out
  • Coordinates preparation, delivery, and resolution of customer and supplier quality documents (ie. Certificates of Analysis)
  • Manages supplier complaint system through vendor contact, supplying samples, and documenting corrective actions
  • Manages calibrations system for laboratory, maintenance, and production measuring devices
  • Responsible for administration of ISO Quality Management System
  • Maintains the plans Document Control System
  • Partners with manager of continuous improvement and production manager to drive lean manufacturing techniques and quality performance
  • Participates in all safety training and exhibits safe behavior at all times

Get in touch:

We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people are what drives our passion for performance, and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Wualeska Oquendo-Perez.

Only CVs uploaded onto our online career platform (e.g. will be taken into consideration. With your application, you will be redirected to our recruiting platform. After creating an account, you will receive an activation link. If you do not find the email in your inbox, please check your spam folder or add the address to your “safe list” or address book.

Benefits: Health benefits; Company retirement; Parking 

Nearest Major Market: New York City

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