Customer Engagement Centre Coordinator - ThinkBox by Mondi (f/m/x)

Your mission:

•    Drive the ThinkBox experience in our Świecie facility, bringing the concept to life on-site.
•    Collaborate closely with the ThinkBox Manager and an international network of five centres.
•    Design and moderate tailored customer journeys and experiences across all centre touchpoints.
•    Facilitate workshops, creative sessions, and industry events with the support of Mondi experts.
•    Translate technical and market-relevant topics into engaging storylines aligned with Mondi’s values.
•    The ThinkBox CMS system management and regular content update.
•    Coordinate customer visits, including agendas, logistics, and on-site preparation.
•    Manage the facility calendar, ensure smooth operations, and keep the ThinkBox in top condition.
•    Align centre activities with sales strategies to create valuable customer interactions.
•    Track and manage budgets, ensuring cost-effective and high-quality execution of all events.

Your profile:

•    University degree in management, marketing, industrial design, engineering, or other related fields.
•    3–5 years of experience in packaging, project management, customer service, marketing, or sales.
•    Strong knowledge of packaging trends, design processes and sustainability principles.
•    Proficiency in Polish and English (min. B2); German is a plus.
•    Experience in facilitating workshops and working with diverse customer groups is a strong asset.
•    Customer-centric mindset with strong interpersonal and communication skills.
•    Creative, solution-oriented and comfortable engaging with people from various cultures.
•    Highly organised with excellent time and project management skills.
•    Confident using tools like Jira or MS Project, and managing both digital and physical event infrastructure.

Our offer:

•    An inspiring position in our Corrugated Solutions Polish Sales Team – direct reporting line to the Regional Sales and Marketing Director, Mondi Corrugated Solutions Poland
•    Opportunity to manage ambitious projects
•    Opportunities for professional development and training
•    Extent: Full-time 

Benefits: elastyczny czas pracy; służbowy telefon komórkowy; świadczenia zdrowotne 

Get in touch:
We strive to create a culture that inspires our people to reach their full potential. Going the extra mile – for colleagues and customers – our people are what drives our passion for performance and are the key ingredient of Mondi’s success. Be part of our future. Should you need further information, please contact Katarzyna Gajos or Bartłomiej Wasilewski via email or phone +48 664 489 990, +48 604 638 983