Product Specialist

About Us: 

Mondi is a global leader in packaging and paper, contributing to a better world by developing and producing products that are sustainable by design. Sustainability is at the heart of our strategy and intrinsic to the way we do business, which enables us to offer a broad range of innovative solutions for consumer and industrial end-use applications. We are a truly global team, with our 24,000 people working across 100+ production sites in more than 30 countries, united by our common purpose. Join us at Mondi, where we strive to make a positive impact through responsible business practices and continuous innovation in packaging and paper solutions. 

Summary: 

The Product Specialist – Specifications System is responsible for owning, maintaining, and continuously improving the company’s product specifications platform. This role ensures that all product data, technical specifications, attributes, and documentation are accurate, up-to-date, and aligned with business, regulatory, and customer requirements. The position works closely with our customers as well as with internal positions such as Customer Service, Sales, Production, Planning, Purchasing and Technical Service to ensure accurate material is assigned to the specifications. 

The position requires strong attention to detail, a process‑driven mindset, and the ability to translate technical information into structured, reliable data within the system. The Product Specialist also partners with cross-functional teams to optimize data workflows, support digital transformation efforts, and ensure the system delivers the information needed for internal operations and the external market. 

Your Mission: 

• Plan and coordinate trials for customers and suppliers 

• Lead pre-trial and post-trial meetings in accordance with trial process 

• Monitor trials daily, modify as necessary, and communicate status 

• Process and interpret all information provided by stakeholders to ensure data accuracy for systematic product creation 

• Responsible for all the artwork management and printing plate needs for scheduling 

• Reverse engineering of competitor products in order to develop specifications for competitive offers 

• Maintain close communication with procurement regarding material substitutions and raw material claims 

• Provide technical support to planning, production, customer service, technical service and the sales team as required 

• Assist and support the planner as needed 

• Maintaining data integrity for article specifications in SAP, including mass updates as required 

• Work closely with shift leaders, material handlers, printing manager and mounters as needed for trials and technical support 

• Resolve problems by collecting and analyzing information, coordinating solutions 

• Ensure that all administration procedures are followed and executed in a professional manner 

• Ad-hoc Reporting – requires significant knowledge of SAP Query tables 

• Support overall management needs as defined 

• Must be able to work in a scheduled driven environment; timing is a critical function 

• Bachelor’s degree in business, engineering or related field or related work and training experience equivalent to degree 

• +3 years as product engineering support in a manufacturing environment 

• User experience in SAP preferred or similar ERP system 

• Strong verbal and written communication skills 

• Ability to work independently 

• Must be able to use the following computer programs: Excel, Word, PowerPoint, SAP, Access 

• Strong analytical and organizational skills, detailed oriented, and interpersonal skills 

• Ability to collaborate and communicate with all levels of employees and management